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First Hour
10:Minutes
Meet and greet: Each participant will be given a pretest to help discover
what they know about the ADA laws pertaining to the disabled and their
service animals. After taking the pretest each participant will be given a
booklet of commonly asked questions about service animals from the ADA Civil
Rights Division of the U.S. Department of Justice and the National
Association of Attorneys General.
5:Minutes
Movie and questions: The life of a service animal and its disabled partner.
This is a short movie of how life is from the view of the disabled person
with a service animal.
15:Minutes
Antagonist -VS- Protagonist with service Animals: In the next 15 minutes we
will break up into two groups, antagonist and protagonist. One group becomes
the disabled individual with service animals and they experience what it is
like entering an establishment. The other group becomes the Antagonist and
has a list of duties and questions to ask the first group.
15:Minutes
Defusing the Antagonist:
In this 15 minutes we discuss as a group what the exercise was like for both
the antagonist and the protagonist.
Second Hour
5:Minutes
Movie and questions: Movie #2 - What can a service animal do? This is
a short movie of how life looks like from the view of the disabled with a
service animal under very favorable conditions for both your establishment
as well as the customer.
30:Minutes
The Laws of the United States: Ms. Songer will begin to guide the
group through the laws of the United States that were developed by the
Supreme Court. She will Dissect and look at the booklets and discuss what
worked and what didn't for the participants when they took the position of
the antagonists.
15:Minutes
Switching Rolls - The antagonist now become the protagonist. In the
15 minutes the participants become disabled individuals with service animals
and they experience what entering your establishment is like under the ADA
laws.
15:Minutes
Questions and answers: What can you do to help make this a better
situation for all.
COST: This training is $40.00 per person
It includes all training materials: ADA booklets, certificate
of completion of "Service Animal ADA Law Certified" certificate, individual
laminated "Service Animal ADA Law Certified" ID tag and photo
Door placket for business "Service Animal ADA Law Certified Friendly
Establishment"
For FREE training scholarship or to contact Ms. Songer email her at
salnm@comcast.net |